Privacy Policy

Effective Date:  15 September 2023

1. Introduction

At Solar Grid Solutions (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us.

2. Information We Collect

We may collect the following types of information when you interact with our website or our services:

2.1. Personal Information

• Name
• Address
• Phone Number
• Email Address

2.2. Information Automatically Collected

• Log Files: We collect information about your visit to our website, including your IP address, browser type, pages viewed, and the date and time of your visit.
• Cookies: We may use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Providing Services

• To communicate with you regarding our products and services.
• To process orders, requests, and inquiries.
• To provide customer support and address your questions and concerns.

3.2. Marketing and Promotions

• To send you marketing materials, special offers, and updates if you have opted in to receive them.
• To personalize your experience with our website and services.

3.3. Legal and Security

• To comply with legal obligations and regulations.
• To protect our rights, privacy, safety, or property, and that of our customers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers and partners who assist us in operating our website or delivering services to you.
• Law enforcement or government agencies in response to a legal request or when required by applicable law.
• With your consent, as may be necessary for specific purposes.

5. Your Choices

You have the following choices regarding your personal information:

• You can opt out of receiving marketing communications from us.
• You can request access to, correction, or deletion of your personal information.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no data transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these websites.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the beginning of this document. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Solar Grid Solutions 33 Courcelles Road Lorraine, Port Elizabeth Email: solargridsolutions1@gmail.com Phone: 0722299960